Privacy Policy
Cosmo Realty Group LLC ("Cosmo Realty Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using this website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Information you provide. When you contact us by email, phone, or any form on this site, we may collect your name, contact details, property address, and any information you choose to share about your property or investment goals.
- Automatically collected information. Like most websites, we may collect limited technical data such as your browser type, device, and pages visited, typically through standard server logs or analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and evaluate potential property transactions;
- Prepare and present offers or investment opportunities;
- Communicate with you about your property, our services, or a pending transaction;
- Operate, maintain, and improve our website; and
- Comply with applicable legal and regulatory obligations.
3. How We Share Information
We do not sell your personal information. We may share information with trusted parties who help us operate our business and complete transactions — for example, title companies, attorneys, lenders, and contractors in connection with a property acquisition transaction. We may also disclose information where required by law or to protect our legal rights.
4. Cookies & Analytics
Our website may use cookies or similar technologies to understand how visitors use the site and to improve performance. You can usually adjust your browser settings to refuse cookies, though some features of the site may not function as intended.
5. Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to ask that we delete your information, subject to any legal obligations we have to retain it. You may also opt out of non-essential communications at any time.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
8. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
10. SMS / Text Message Communications (A2P 10DLC)
A2P 10DLC (Application-to-Person 10-Digit Long Code) is the messaging framework U.S. carriers use to improve the quality and deliverability of business text messages and to protect consumers from unwanted spam. Cosmo Realty Group is committed to using SMS responsibly and in compliance with A2P 10DLC requirements and carrier guidelines.
How We Use SMS
We use text messaging to communicate directly with property owners, prospective residents, and others who reach out to us about real estate matters. Messages may include responses to your inquiries, appointment scheduling and reminders, follow-ups on a property or application, and relevant updates. We focus on informational and transactional messages rather than promotional content.
Consent & Opt-In
We send text messages only to people who have given us prior consent to be contacted by SMS. Consent may be provided through a form on our website, a rental or seller application, or by otherwise giving us your mobile number and agreeing to be texted. We keep records of consent and never share your opt-in information with third parties for their own marketing purposes.
Opt-Out & Help
You can opt out of text messages at any time by replying STOP to any message you receive from us. We will send a one-time confirmation and will not text you again unless you opt back in. For assistance, reply HELP or contact us using the details below. You can re-subscribe at any time by providing your consent again.
Message Frequency & Rates
Message frequency varies based on your interactions with us and is generally limited to what is necessary for your inquiry or transaction (for example, no more than a few messages per week). Message and data rates may apply, depending on your mobile carrier and plan.
Privacy & Security of SMS Data
We treat the personal information collected through SMS with the same care described elsewhere in this Privacy Policy. Access to messaging records is limited to authorized personnel, and our messaging providers are expected to maintain industry-standard data protection. We monitor our messaging to prevent misuse and promptly review any complaints.
By providing your mobile number and opting in, you agree to receive text messages from Cosmo Realty Group consistent with this policy.
11. Contact Us
If you have questions about this Privacy Policy, our SMS practices, or how we handle your information, please contact us at info@cosmorealtygroup.com.